Frequently asked questions

We don’t accept cash at the museum, only card payments. It’s safer and more efficient for everyone.

We’d love to hear about your experience with us. Please leave your review HERE

If you lost something during your visit, please send an email to info@abbathemuseum.com with a description (and an image if possible) of your lost item and we will search through our Lost & Found record for you.

We do not allow food or drinks inside our exhibitions.
Pop Story Restaurant is located at the entrance level. Read more here

We love animals, but unfortunately, we cannot allow them inside the exhibitions for safety and allergy reasons.
There is a lot of noise and light in the exhibition that can harm animals, so for the animal’s safety, we cannot allow them in the exhibition.
Assistance dogs are allowed.

Due to fire regulations, we do not allow strollers inside the exhibition. We are more than happy to show you where to park your stroller during your visit upon arrival, and we offer Baby Björn carriers for the younger children.

The museum is fully wheelchair accessible and the elevators access each level.
Personal care assistants and attendants are welcome, and they do not need to purchase a ticket, but can collect a free ticket at the counter.

The museum has room for five wheelchairs at the same time, therefore some waiting time can occur. We also have two wheelchairs on loan at the museum. If you wish to borrow a wheelchair, please contact us at info@abbathemuseum.com

You are more than welcome to take as many photos as you want in the exhibitions, just remember that no flash is allowed!
You are not allowed to film in the exhibition. The only exception is that you are allowed to film yourself while using our interactive features. For example becoming the 5th member of ABBA on our large stage.

You can get the Audioguide in the following languages: Swedish, English (in both these languages the ABBA members themselves are telling their story), German, Finnish, French, Dutch, Russian, Spanish, Italian, Polish, Chinese and Japanese.

You can also get our Curator’s Guide with your visit, where you get to listen to our Museum Curator and Creative Director, Ingmarie Halling telling you all the details about the many original items you can see inside the exhibition! Available in Swedish and English.

We usually have the most guests in the museum from noon to 3:00 PM. Tickets are to be purchased via our website. To avoid a queue by the entrance to the exhibition we recommend you arrive on your chosen time slot, not sooner.

You will not need to purchase a museum ticket to enter our shop. You will find the shop as soon as you enter the building.

Our shop is open during the same hours as the museum.
For detailed opening hours please click here

We recommend around 1½-2 hours inside the exhibition. Remember to keep an eye on our opening hours here

We offer lockers free of charge, however, there is no space for larger bags or luggage.

Djurgården is a popular destination, but parking spaces are limited. There are no parking spaces in connection to the museum. We recommend that you use public transport instead, or why not take a nice walk? We are located only 20 minutes from the city center.

Our address is Djurgårdsvägen 68, 115 21 Stockholm, Sweden.

You can use the following means of public transportation:

• Tram nr 7 – stop at Liljevalchs/Gröna Lund
•  Bus nr 67 – stop at Liljevalchs/Gröna Lund
• Djurgården Ferry – stop at Allmänna Gränd
• M/S Emelie Ferry – stop at Allmänna Gränd

Get directions here

ABBA The Museum offers a special ticket for school classes from elementary school to high school. The ticket includes an entry for maximum 30 people (at least one adult to every ten students).
The price for the school class ticket is 2000 SEK Monday to Friday.
During Weekends, Holidays and during the period 1/6-31/8 the price for the ticket is 2500 SEK.

Read more and send your booking request here

Purchased tickets can be cancelled and refunded up to 24 hours before arrival via the “manage my booking” button on your order confirmation.
If you wish to change the date or time on your tickets (latest 24h before arrival); cancel the original order, via the “manage my booking” button on your order confirmation and purchase new tickets on our website.

We do not offer a different pricing for our guests with disabilities. We do however offer free entrance for up to two personal care assistants. The personal care assistants cannot purchase their tickets online but can collect their free entry tickets at the ticket counter.

The ticket is only valid for one entry during your chosen date and time. Just remember that we recommend around 1½-2 hours inside the exhibition, and to keep an eye on our opening hours on our website!

You will not need to print your tickets before visiting us, you can scan the QR-code from your smartphone in the entrance.

The ticket is only valid for one entry during your chosen date and time.
Purchased tickets can be cancelled and refunded up to 24 hours before arrival via the “manage my booking” button on your order confirmation.

When you booked your tickets you chose a time slot for your visit and this is the time you need to enter the museum. The ticket is only valid for one entry during the chosen date and time. Please see our opening hours on our website and remember that we recommend around 1½-2 hours inside the exhibition!

The minimum age for visiting the museum without an adult is 16.

Ticket prices varies due to time period.

See our ticket prices here
Combination ticket ABBA The Museum & Avicii Experience from 379 SEK

*You need to show your valid student card/ID (regardless of the country of origin) at the museum.
**Senior ticket is valid from the age of 65 and up.
***The family ticket includes entrance for up 2 adults and 2 children between 7-15 years.

A guest with a disability can bring a personal care assistant free of charge when purchasing a ticket of their own.